Scorpion Sports
 

Support / Warranty & Returns

// Warranty Information

Scorpion EXOWearâ„¢ is warranted against defects in materials and workmanship for 5 years on Leather, 3 years on Textile, 1 year on Mesh products, and 1 year on gloves from original date of purchase, this warranty is limited to the repair and/or replacement of parts and the necessary labor and services required to repair the item. Normal wear and tear is not covered by this warranty.

Scorpion helmets are warranted against defects in materials and workmanship. Please see chart below for model and warranty period. Faceshields are warranted for 1 year from original purchase date, this warranty is limited to the repair and replacement of parts and the necessary labor and services required to repair the helmet. Normal wear and tear is not covered by this warranty.

HELMET WARRANTY CHART
3 YEAR PURCHASE / 5 YEAR MANUFACTURE DATE
5 YEAR PURCHASE / 7 YEAR MANUFACTURE DATE
EXO-1000
EXO-R2000
EXO-1100
EXO-R410
EXO-900
VX-R70
EXO-900X
EXO-C110
EXO-750
EXO-CT220
EXO-700
EXO-T1200
EXO-400
EXO-R710
EXO-250
EXO-200
EXO-100
VX-17
VX-14
VX-9

The product may be returned directly to Scorpion Sports, Inc. Warranty Dept. for inspection (freight prepaid) Requests for Return Authorizations (RMA) should be requested via telephone at (888) 672-6774 or email warranty@scorpionusa.com If the exact model of helmet in question is discontinued or no longer available, a model of equal or better value will be offered at the discretion of Scorpion Sports, Inc.

Modification of any kind made to the helmet by the user or any third party will render this warranty null and void. This includes but is not limited to the installation of audio systems, drilling the shell or liner, carving or compressing the liner and painting of the shell. Normal wear and tear to the finished and painted surfaces, abnormal treatment or abuse to the helmet interior is NOT covered under this warranty. This warranty also does NOT cover chips, scratches, abrasions or other damage to the helmet's outer shell, painted surfaces, and faceshield caused by contact with another surface or object


*IMPORTANT NOTE: All dyed/pigmented fabrics, polycarbonites (ie: helmets) and vinyl will fade under UV exposure (sunlight) over time. Scorpion fabrics are highly UV resistant, but HI-VIS fabrics will fade at a faster rate than normal fabrics under the same UV exposure. This is a normal property of all HI-VIS pigments/fabrics and is not considered a manufacturer defect.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SCORPION SPORTS, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

// Returns

We cannot accept any returned goods without prior approval and a valid return authorization number. Please call for an RMA number before shipping. There will be a 20% restocking charge on any non-warranty items returned that were not shipped in error. ALL RETURNS MUST BE RETURNED FREIGHT PREPAID, MUST INCLUDE ALL OF THE ORIGINAL PACKAGING AND MATERIALS, AND ORIGINAL RECEIPT SHOWING PURCHASE DATE.

// General Warranty Questions: