Warranty

  • WARRANTY INFORMATION
We have updated our warranty and support email address. If you have recently sent an inquiry please and have not received a reply yet please contact us at 888-672-6774 or resend to email Thank you!

 

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Scorpion EXOWear™ is warranted against defects in materials and workmanship for; 5 years on Leather, 3 years on Textile, 1 year on Mesh products, 1 year on Covert Jeans/Flannels, and 1 year on gloves from original date of purchase, this warranty is limited to the repair and/or replacement of parts and the necessary labor and services required to repair the item. Normal wear and tear is not covered by this warranty.

Scorpion helmets are warranted against defects in materials and workmanship. Please see the warranty helmet chart below for model and warranty period. Faceshields are warranted for 1 year from original purchase date, this warranty is limited to the repair and replacement of parts and the necessary labor and services required to repair the helmet. Normal wear and tear is not covered by this warranty.

Helmets sold and shipped in to the U.S. require DOT certification (Department Of Transportation FMVSS No. 218). As a result, any helmet manufactured for markets other than the U.S. and sold/shipped into the U.S. is considered a violation of Federal and State laws.
 
It is for this reason that the ScorpionUSA warranty is limited to ScorpionEXO helmets manufactured for the U.S. market. For any ScorpionEXO helmet purchased outside the U.S., all warranty questions and/or claims must be directed to the country where the helmet was originally intended.
 

Canadian customers, please contact the dealer that you purchased your product from for a streamlined process. Thank You.

HELMET WARRANTY CHART
All warranty claims will need to be issued a Return Authorization Number. Requests for Return Authorizations (RMA) should be requested via telephone at 888-672-6774 or EMAIL SCORPIONEXO USA 12145 Mora Drive, Unit 13 Santa Fe Springs CA 90670

The product may be returned directly to ScorpionExo Warranty Dept. for inspection with the RMA # written on the outside of the box (freight covered by the customer).

Modification of any kind made to the helmet by the user or any third party will render this warranty null and void. This includes but is not limited to the installation of audio systems, drilling the shell or liner, carving or compressing the liner and painting of the shell. Normal wear and tear to the finished and painted surfaces, abnormal treatment or abuse to the helmet interior is NOT covered under this warranty. This warranty also does NOT cover chips, scratches, abrasions or other damage to the helmet’s outer shell, painted surfaces, and faceshield caused by contact with another surface or object

IMPORTANT NOTE: All dyed/pigmented fabrics, polycarbonites (ie: helmets) and vinyl will fade under UV exposure (sunlight) over time. Scorpion fabrics are highly UV resistant, but HI-VIS (neon) fabrics will fade at a faster rate than normal fabrics under the same UV exposure. This is a normal property of all HI-VIS (neon) pigments/fabrics and is not considered a manufacturer defect.

This warranty is expressly in lieu of all other warranties and any implied warranties of merchantability or fitness for a particular purpose. Scoprion Sports, Inc. shall not be liable for any incidental or consequential damages. Some states do not allow exclusion or limitation of implied warrantied, incidental or consequential damages, so the above limitation and exclusion may not apply to you.

This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.